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There are a lot of meet and greet parking companies, it is indeed difficult to choose the best provider in this market. However it is important to analyze some of the problems that effected customers in past. One of the common complaint is key loss, and it seems quite frustrating for customers when they are waiting for their car but the company is unable to find the car keys. We have seen customer facing this problem at Gatwick Airport when they use third party parking services. Since the day we have launched our services we have not received a single complaint from our customers. Majority of our customers are repeated customers and this is enough to prove the level of customer satisfaction our company provides.
Another common problem is mileage of the car, we always recommend our customers to note down the mileage before handing the car to parking attendants. Our Parking attendant will conduct an inspection to complete the vehicle inspection process. It is important to know that our parking site is located near the airport, once your car is parked it will not be used. Many customers experienced problems related to higher mileage as the companies they were using were located very far from the pickup points. By choosing us we assure that your car will be in safe hands. By safe hands we mean your car condition from inside and outside will be exactly the same the way it was picked up from the pickup point.
It is obvious the car gets dirty when it is parked for longer time in parking lot and not the road. Our first priority is to hand neat and clean car. Importance of time is another prime consideration factor of our company’s policy. After a long flight we know holiday makers are eager to go back to home as soon as possible. We will assure the car is delivered on exact time as requested by the customer. In case of flight delays our attendant wait unless the car is delivered. We also understands that the holidays plan can change therefore we can reschedule the delivery upon customer’s request.
